About Me:
Hey there
I'm Ziyi
Product
Designer
As a Product Designer who speaks the language of statistics, I bridge the gap between complex data and human-centered design. With a background in statistics, I specialize in transforming intricate technical logic into high-performing user experiences across B2B, B2C, and AI platforms. By blending analytical rigor with a strong product vision, I solve complex workflows to ensure every design decision aligns with both user needs and long-term business strategy.
"I don't just design interfaces. I engineer outcomes."
Projects
Key Accomplishment
👵🩺 AI Senior Health Monitoring System
- Optimized B2B health-tech workflows to achieve a 35% faster emergency response rate and significant reduction in user drop-off
Role
UX Designer & PM
Duration
07/01/23 - 04/10/24
B2B
AI Desktop App
#ProcessOptimization, #StrategicPlanning
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Key Accomplishment
🧘🏆 Weight Management App
- Delivered an end-to-end weight tracking solution for Mochi Health that translated complex clinical goals into a rewarding user journey.
- Integrating interactive data visualizations and behavioral 'wins,' I designed a high-fidelity prototype that successfully secured my advancement to the next interview stage.
Role
Product Designer – 3-Day Design Challenge
B2C
Mobile App
#DesignChallenge, #WellnessApp, #UserResearch
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Key Accomplishment
🚗🔋Electric Vehicle Charging Infrastructure
- Redesigned the information architecture and user interface of the Charge Management System desktop app, improving usability for hundreds of EV Charging station operators to manage and monitor their charging operations and data efficiently
- Performed in-depth competitive analysis of 8 competitors' websites to identify areas for improvement and developed prototypes
Role
UX Designer
Duration
06/03/24 - 08/16/24
B2B
Desktop App
#0👉1, #UXImprovement, #BrandReputation
Capstone
#AutomotiveUX, #ProductPlanning, #VolkswagenGroup
Key Accomplishment
🚗 🧗 Vehicle Touchscreen Design
- Designed the off-road page and split-screen feature and collaborated with engineering and leadership to align progress
- Analyzed EV market trends and consumer behavior by combining competitor research across 7 brands and interviews with over 20 truck drivers, generating strategic insights that shaped product positioning, prioritized key features, and guided brand design
Role
UX Designer
Duration
01/03/2025 - 05/10/25
B2C
Vehicle HMI
🧑⚕️🤖 AI Healthcare
- Designed the UI of a chatbot assisted by machine learning techniques to deliver CBTp-informed intervention for caregivers of individuals with psychosis and conducted 3 rounds of usability tests with 20+ participants
- Synthesized qualitative insights from 50+ users using statistical modeling to drive a 34% increase in usability metrics for a clinical AI chatbot
Role
UX Designer
Duration
09/30/21 - 06/01/23
B2C
AI Chatbot
#UXResearch, #DataAnalysis, #ClientSatisfaction
🐱🧑⚕️ Digital Vet
- Designed a mobile application to bridge gaps in veterinary care, providing real-time vet consultations and fostering a pet enthusiast community
- Conducted two rounds of user interviews to uncover pain points and needs, translating insights into user-centric features that enhance accessibility, convenience, and community engagement
Role
UX Designer
Duration
08/28/23 - 12/20/23
B2C
Mobile App
#UXResearch, #DataAnalysis, #ProductImprovement
